If you are experiencing issues with registering for an OCPS Parent Portal account or are having an issue with an OCPS Parent Portal app (i.e. Skyward Family Access、CanvasParent、TalkingPoints),Please complete the form.
OCPS Parent Portal Concerns Correspondence Form Link，click here
Form Field Instructions
The fields for the form are listed below:
- Form Date Field*
- Full Name of Person Submitting Form*
- First Name and Last Name (ex. Sally Smith) ALL OCPS Student Names or Student Numbers* Separate student names or student numbers with a comma. Ex: Sally Smith, John Smith Ex: 123456789, 3456789
- OCPS Elementary or K8 School Attended
- OCPS Middle School Attended
- OCPS High School Attended
- Select the issue you are experiencing* Some issues are similar, please read each scenario carefully before making your selection.
- 1st Legal Parent/Guardian Full Name* First Name and Last Name (ex. Sally Smith)
- 1st Legal Parent/Guardian Email Address* Parent 1 and Parent 2 must have DIFFERENT email addresses. If you do not have an email address, you can create a free email address at https://accounts.google.com/SignUp?hl=en .
- 1st Parent/Guardian Mobile/Cell Phone Number Parent 1 and Parent 2 must have DIFFERENT mobile/cell phone numbers. Please enter the full 10 digit number (ex. 407-123-4567).
- 2nd Legal Parent/Guardian Name First Name and Last Name (ex. Sally Smith)
- 2nd Legal Parent/Guardian Email Address Parent 1 and Parent 2 must have DIFFERENT email addresses. If you do not have an email address, you can create a free email address at https://accounts.google.com/SignUp?hl=en .
- 2nd Legal Parent/Guardian Mobile/Cell Phone Number Parent 1 and Parent 2 must have DIFFERENT mobile/cell numbers. Please enter the full 10 digit number (ex. 407-123-4567).
- List any additional issue(s) and/or concern(s) not listed above. Please provide as much detail as possible.
- Optional- Upload a screenshot of the issue you are experiencing.
If you have any questions during the usage process, please provide feedback through this form.
